Complaint form

If you want to make a complaint, please complete the form below

Title*

First name*

Surname*

Email address*

Your address*

Your postcode*

Telephone number

Advocate/Representative Contact details, name, number: if applicable

How would you like us to contact you?

How often do you wish to be updated?

Complaint details

Are you making a complaint on behalf of someone else?

What service are you complaining about?

Please explain what has happened. Use bullet points if this will be helpful Please provide as much detail as possible e.g date and times the incident happened. Also provide any reference details - such as a job number for a booked repair

How has the situation/ incident affected you?

What would you like Octavia to do to resolve your concern?

Would you like to tell Octavia anything else about your concern?

If you want to attach a document of evidence, do so here

To prevent spam, please type Octavia in the box below.*

Translated pages

Octavia Housing on Twitter

Octavia Housing is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014 registration number 13991R and registered provider with the Regulator of Social Housing number L0717. Part of the Abri Group

As a registered provider of social housing, we are monitored by the Regulator of Social Housing to ensure we are accountable to our tenant's, stakeholders, and have governance arrangements that are effective and transparent.

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Complaint form

Complaint details